Frequently asked questions
The same questions as on About Us.
Yes. Creating an account is free and there are no subscription fees. Some specific features — such as tournament entry — may carry optional fees, which are always shown clearly before you commit to anything.
When you make eligible purchases through Alwelt — in the online store or at partner merchants — a percentage is credited to your cashback wallet. You can then apply that balance to future purchases or top-ups. Cashback rates and eligible categories are shown in the Rewards section of your account.
Enter a voucher code in the Rewards section. Alwelt will validate the code, show you exactly how much you will save, and let you preview the final amount before applying it. Nothing is charged or changed until you confirm.
Yes. The Alwelt online store lets you top up airtime, data, and utilities. You can purchase for your own number or for a number in another location. Top-up options and supported services are listed in the store.
Not at all. Gaming — tournaments and courses — is one part of the platform. The majority of Alwelt’s features are open to everyone: cashback, vouchers, the digital store, nearby partner savings, and your personal wallet. You use what is useful to you and ignore the rest.
When you choose to share your location, Alwelt detects when you are near a partner store and shows you the available discount or reward. Location sharing is entirely optional, works only while the app is active, and can be turned off at any time from your account settings.
Because they are sightings, not listings. A figure is what one person saw at one stall at one time, so it moves with supply, the season, how the item is sold, and haggling. Every price carries how old it is — Fresh, Recent, Getting old, or Expired — so you can judge how much weight to give it, and a price you can still see is worth confirming.
Open a product price board. It collects the recent sightings of one item in one market, grouped by how that item is sold, with a row for each seller or place. Comparison happens inside a measure only: a bag and a kilogramme are different things, so Alwelt never converts between them and never calls one of them the cheapest.
Smart Fill reads a shelf photo in the Alwelt app and offers the item, price, and measure so that reporting a price takes seconds. You confirm every detail before anything is saved, and nothing the photo suggested is published as fact. It is an app feature; the website is for browsing reported prices rather than reporting them.