Account Deletion
You can request that Kpamwan General Inc delete your Alwelt account and the personal information we no longer need to keep.
How to request deletion
- In the mobile app: More → Support & Legal → Account Deletion, or Profile → Support & Legal.
- Or email help@alwelt.com from the address on your account, with the subject “Account deletion”.
- Privacy questions about what we keep can also go to oi@alwelt.com.
Do not include payment card numbers, passwords, or one-time codes in that message.
What we delete
When a request is confirmed we remove or de-identify account and profile details that are no longer needed to operate the service, including login access to the app and website.
What we may retain
Some records may be retained where necessary for legal, fraud-prevention, accounting, dispute, safety, moderation, tournament, or digital fulfilment reasons. Examples include digital order references, payment and fulfilment status, security logs, and tournament results. This matches our Privacy Policy and Terms & Conditions.
Community prices
Reported prices are community information. After deletion, a sighting may remain visible without your account attached, or it may be hidden, depending on moderation and legal needs.